Help Center
Find answers, tutorials, and support for all your PDF processing needs. We're here to help you succeed with our tools.
Getting Started
New to PDFDrive? Learn the basics of using our PDF tools effectively and efficiently.
Troubleshooting
Having issues? Find solutions to common problems and learn how to resolve them quickly.
Security & Privacy
Learn about our security measures and how we protect your documents and privacy.
Advanced Features
Discover advanced features and learn how to use our tools for complex PDF processing tasks.
Mobile Usage
Learn how to use PDFDrive tools effectively on your mobile devices and tablets.
Tips & Best Practices
Expert tips and best practices to get the most out of our PDF tools and improve your workflow.
Frequently Asked Questions
Your files are automatically deleted from our servers within 1 hour of processing completion. We never permanently store your documents, and our systems are designed to prioritize your privacy and security.
We support a wide range of formats including PDF, Word (DOC/DOCX), Excel (XLS/XLSX), PowerPoint (PPT/PPTX), JPG, PNG, and many more. Our tools are designed to handle the most common document and image formats.
Most of our tools support files up to 100MB. For larger files or bulk processing needs, please contact our support team to discuss premium options or alternative solutions.
Processing time depends on file size, complexity, and current server load. Large files with many pages or complex formatting may take longer. If processing takes more than 5 minutes, please try refreshing or re-uploading your file.
Some tools like PDF Merge support multiple file uploads. For other tools, you'll need to process files one at a time. We're working on expanding batch processing capabilities across all our tools.
Our tools work on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience. Internet Explorer is not supported.
Please use our contact form with "Bug Report" as the subject and include details about what tool you were using, your browser, what happened, and any error messages. Screenshots are also helpful for troubleshooting.
Video Tutorials
How to Compress PDF Files
Learn the best practices for compressing PDF files while maintaining quality. Perfect for beginners.
Watch Tutorial โPDF to Word Conversion Guide
Step-by-step guide to converting PDF documents to editable Word files with maximum accuracy.
Watch Tutorial โAdvanced PDF Editing
Discover advanced PDF editing features including annotations, forms, and digital signatures.
Watch Tutorial โOCR Text Recognition
Learn how to extract text from scanned documents and images using our OCR technology.
Watch Tutorial โPDF Security Features
Protect your PDF documents with passwords, permissions, and digital signatures.
Watch Tutorial โMobile PDF Processing
Tips and tricks for using PDFDrive tools effectively on mobile devices and tablets.
Watch Tutorial โ๐ Still Need Help?
Can't find the answer you're looking for? Our friendly support team is here to help you succeed with your PDF processing needs.